老总们写的英文简历模板

(formerly known as new t&t hong kong limited)

call center product manager - commercial operations division

responsible for the development of nortel switching services. pre-sales and pro-sell support to call center customers.

 explored business opportunities to enhance the call center services with cti functionality.

 held and orgainsed the first centrex based call center seminar in hk.

senior solution consultant - sales & marketing division

advised and assisted product marketing in the development of centrex services. evaluated cpe based acd and ivr products.

built relationship with ivr and computer vendors to prepare for integrated cti development.  responsible for developing and designing various customised call center applications.

 coordinated with sales team to make formal presentations to the customers’ senior management.  assisted sales to prepare special pricing scheme for non-standard services.

developed proposals and special bids for large-scale telecom projects.  collaborated with internal parties and clients to resolve outstanding bids and project issues.
 

previous employment：

convergys, uk (formerly known as cincinnati bell information system - cbis)  2/95 to 11/95

analyst

nortelnetworks, uk (formerly known as bell-northern research)  2/90 to 1/95

software engineer – dms product

pccw, hk (formerly known as hong kong telecom ltd)  6/83 to 8/87

senior technical officer
 

conferences and publicities：

 
 call center management symposium 20xx 28-30 march 20xx

organiser: hong kong call center association

venue:  hong kong convention and exhibition center, hong kong

topic:  grow your business through call center outsourcing: cases sharing

crm and call center conference

organiser: ibc asia (s) pte ltd, singapore

venue:  island shangri-la, hong kong

topic:  case studies on successful crm project management and implementation

pccw teleservices 1st anniversary press conference 11 october 1999

venue:  pccw conference room, wanchai, hong kong

coverage: south china morning post, hk economic times, hong kong standard
 

skills and other information：

 
 languages:

fluent in english, mandarin and cantonese

general management:

leadership and team building, new operations development

operations management – sales and servicing team

business operations, sales, marketing, and analytical skills:

contact and vendor management

financial analysis; bids and tenders preparation

 key accounts and channels management

it and technical skills, including:

 strong understanding of technology, computers and it industry.

 strong understanding of voice and networking products

mobility:

 british citizen and hk permanent resident. free to travel in the ap region.

上一页  [1] [2]